We troubleshoot your invoices.

Settle with evidence. Know what counted before the next bill.

Run sample Schedule a call

Start with redacted exports and a call. We tell you what can be decided from the records you already have.

Outcome pricing is elegant. Outcome billing is torture. We'll figure out what you can do with the disputed bill, the pricing language, and the ticket records behind tricky charges.

How a charge becomes a decision

  1. charge
  2. pricing language
  3. records
  4. action

The action is one of: bill, credit, hold, exclude, reserve, instrument.

Two ways in.

AI outcome buyers
you are deciding what to pay

We flag tickets billed as resolved that reopened or got refunded, plus charges with no proof, before you pay or renew.

Review a bill

AI outcome sellers
a customer is pushing back

We harden the bill and close the proof gaps customers dispute — reopened tickets, refunds, human takeovers — before the next invoice.

Harden a bill

Buyers use us to avoid overpaying. Sellers use us to defend charges before finance or procurement stalls the deal.

How this starts

  1. 1 Send the issue. A disputed bill, renewal fight, credit request, or pricing change.
  2. 2 We read the records. The pricing language and the ticket records behind each charge.
  3. 3 Settle what counted. A decision table, plus what to instrument before the next bill.

Test a disputed bill

Bring a disputed bill. We return a decision table: which charges count, which get credited.

Simulated support-billing dispute.

Size the dispute

Enter the current disputed bill, monthly spend, and the share of resolved tickets you would challenge. We estimate the credit at stake now and how much you could keep overpaying each year.

percent you'd dispute — reopened, refunded, or a human took over

How we keep it bounded

  • Redacted records first
  • No counterparty contact
  • Pre-legal
  • Narrow review
  • Not collections

Before collections. Before legal. Before the renewal call.

Before you ask

Do you contact the vendor or customer?

No. No counterparty contact unless you ask us to.

Can we redact our records?

Yes. Redacted records first. Send only what a charge needs to be decided.

Is this legal advice?

No. This is pre-legal billing troubleshooting, not legal advice and not collections.

What if the records are messy?

Common. We map what you have, and the decision table flags exactly what is missing.

Is this for buyers or sellers?

Both. Buyers decide what to pay. Sellers harden the bill before the next invoice.

What if nothing can be decided yet?

Then we say so, and return the proof gaps and probes to close before the next bill.